Privacy policy

 

1. Personal Information We Collect

When you visit or use our store, we may collect the following types of information:

  • Personal details: name, email address, phone number
  • Order information: billing address, shipping address, payment details
  • Account information (if applicable): login details and preferences
  • Device information: IP address, browser type, time zone, cookies
  • Usage data: pages visited, products viewed, actions on the website

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders
  • Provide customer support
  • Send order confirmations and updates
  • Improve our website and user experience
  • Detect fraud and ensure security
  • Send marketing and promotional messages (only if you opt-in)

3. Payments

We do not store your payment information. All payments are securely processed through trusted third-party payment providers.

4. Cookies & Advertising

We use cookies, pixels, and similar technologies (including tools like Meta Pixel and Conversion APIs) to:

  • Understand how you use our store
  • Improve your browsing experience
  • Measure ad performance
  • Show you relevant ads on platforms like Facebook and Instagram

You can disable cookies through your browser settings if you prefer.

5. Sharing Your Information

We may share your information with:

  • Shopify (to operate our store)
  • Payment providers (to process transactions)
  • Shipping and fulfillment partners (to deliver your orders)
  • Marketing and analytics partners (to improve ads and performance)

We only share information necessary to provide our services.

6. Third-Party Services

Some services we use (such as payment gateways, analytics tools, and advertising platforms) may have their own privacy policies. We recommend reviewing them if needed.

7. Data Retention

We keep your information only as long as necessary to:

  • Fulfill orders
  • Comply with legal obligations
  • Resolve disputes

8. Your Rights

Depending on your location, you may have the right to:

  • Access your personal data
  • Request correction or deletion
  • Opt out of marketing communications

You can contact us to make such requests.

9. Children’s Privacy

Our store is not intended for individuals under the age of 13, and we do not knowingly collect data from children.

10. International Users

Your information may be processed and stored in countries outside your own, including where our service providers operate.

11. Changes to This Policy

We may update this Privacy Policy at any time. Changes will be posted on this page with an updated date.

12. Contact Us

If you have any questions, you can contact us at:
trendzlify@gmail.com